Jack J. Phillips Books

Managing a World Class Frontline Team
Managing employee retention
Return on investment in training and performance improvement programs
The leadership scorecard
The leadership scorecard

By Jack J. Phillips

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"Written by two of the most well-respected authors in the field, this important book makes a case that strong leadership does have an impact on the bottom-line and outlines the benefits to the orga...

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The Human Resources Scorecard Second Edition Improving Human Performance
Return on investment in meetings and events
The Value of Learning
ROI Fundamentals
Isolation of Results
Communication and Implementation

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