Robert W. Lucas Books

Customer Service
Customer Service

By Robert W. Lucas

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Customer Service
Customer Service

By Robert W. Lucas

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Creative Learning
Creative Learning

By Robert W. Lucas

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Energize your training
Energize your training

By Robert W. Lucas

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Energize Your Training
Energize Your Training

By Robert Lucas

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Customer service
Customer service

By Robert W. Lucas

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Customer Service
Customer Service

By Robert W. Lucas

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"The eighth edition of Customer Service: Skills for Success focus on different aspects of customer service The Profession, Skills for Success, and Building and Maintaining Relationships. Along with...

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What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.

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