On the reliability and validity of the SERVQUAL Instrument

On the reliability and validity of the SERVQUAL Instrument Login for the JSON version of this page.

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Title: On the reliability and validity of the SERVQUAL Instrument
ISBN-10: 1-897866-78-X
ISBN-13: 978-1-897866-78-8
Author(s): Leyland F. Pitt
Publisher: Henley Management College
Published: 1996
Format
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Pages: 650
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Description

Metadata

EAN: 9781897866788
ASIN: 189786678X
Prefix: 978
Group: 1
Group Name: English language
Group Identifier: 978-1
Registrant: 897866
Publication: 78
Check Digit: 8
Formatted: 978-1-897866-78-8

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