Peter Hernon Books

26 editions

Evaluation United States Libraries Academic Libraries Library Administration

Managing with Data

2015

Assessing Service Quality

2015

Higher Education Outcomes Assessment for the Twenty-First Century

2013

Reflecting on the Future of Academic and Public Libraries

2013

Listening to the Customer

2011

Shaping the Future

2010

Shaping the Future

2010

The Great Rescue

2017

The Facet Performance Measurement and Metrics Collection

2016

Getting Started with Evaluation

2013

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