D. H. Stamatis Books
Documenting and auditing for ISO 9000 and QS-9000
Every company considering or implementing the ISO or QS series of quality standards knows how important documentation and auditing are when it comes to certification. Documenting and Auditing for I...
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TQM engineering handbook
This practical resource establishes a sound rationale for the continuation of Total Quality Management (TQM) in all organizations, offering a model and an implementation strategy, as well as tradit...
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