Frederick F. Reichheld Books

The loyalty effect

Average: 0.00, 0 Ratings

The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their inves...

The ultimate question 2.0

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

"In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Would you recommend us to a friend?" By asking custo...

Loyalty Rules How Leaders Build Lasting Relationships

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

"Fewer than half of today's employees believe that their companies deserve their loyalty. Web-empowered customers now defect more easily and more quickly than ever. Has loyalty become an outdated n...

The loyalty effect

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

Loyalty Rules

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

The ultimate question

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates t...

Der Loyalitats Effekt.

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

El Efecto Lealtad

By Frederick F. Reichheld

Average: 0.00, 0 Ratings

How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.