Jack West Books
Cracking The Case Of Iso 9001:2000 For Service
By John E. West, Charles A. Cianfrani, Jack West, Charles A. Cianfrani, John E. West, Jack West
viii, 212 pages : 14 cm Based on material originally published under title: Cracking the case of ISO 9001:2000 for service Includes bibliographical references (pages 195-204) and index
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