Jim Alexander Books

"This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a...

Handbook of Customer Satisfaction And Loyalty Measurement

By Jim Alexander, Nigel Hill

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Services to families: With many a slip

By Jim Alexander

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What s Wrong Now Millicent

By Sue Alexander, Jim Alexander

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Millicent complains about everything and even after her neighbor fixes things for her, she is still not happy with the way things are.

Duke and Other Legends

By Jim Alexander

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How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.