Jody Hoffer Gittell Books
The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance
"The Southwest Airlines Way explores the policies, strategies, and techniques that have led to Southwest's success and explains how these proven methods can be put to work in any organization. It e...
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"Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore questions about the future of the airline industry, using a mix of quantitative evidence and qualitative...
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