Handling Conflict And Negotiation

By Manchester Open Learning.

Managing People And Employee Relations

By Manchester Open Learning., Manchester Open Learning (Firm)

116 pages : 22 cm As a manager, you have to deal with staff constantly, but how well do you handle them? Problems cannot be avoided and you need to be able to deal with them while sticking to compa...

Achieving Goals Through Teamwork

By Manchester Open Learning., Kogan Page

The increasing use of teamwork in business means that managers must understand the special skills required to manage a team effectively. This guide covers a number of issues, including group dynami...

Planning And Managing Change

By Manchester Open Learning.

Managing change is a crucial skill for any manager, which requires the development of specific knowledge and techniques. If you are a manager or supervisor, this book will teach you how to introduc...

Cómo Crear La Lealtad Del Cliente

By Manchester Open Learning.