Mark David Jones Books

Lead With Your Customer: Transform Culture And Brand Into World-Class Excellence

By Mark David Jones, J. Jeff Kober, Mark David Jones, J. Jeff Kober, Foreword By Lee Cockerell

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Lead With Your Customer goes beyond corporate culture and customer satisfaction, and provides a complete roadmap to achieving permanent excellence in your organization. This is a real-world, sustai...

Results Stat

By Mark David Jones

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The ASTD Leadership Handbook

By Frances Hesselbein, Stephen Rhinesmith, Patrick Lencioni, Dave Ulrich, American Society For Training And Development, Lyndon Rego, Elaine Biech, Bill George, Marshall Goldsmith, Ed Cohen, Kenneth H. Blanchard, Zheng Zhu, Sharon Jordan -. Evans, Scott Edinger, Lawrena Colombo, Mark David Jones, Will Brown, Kevin Oakes, Kay Iwata, Dianna Daniels Booher, Joe Folkman, Priscilla Nelson, Barry Posner, Bill Byham, Marian Ruderman, Bill Gentry, Bev Kaye, Joanne Sujansky, Jack Zenger, Jim Kouzes, Tacy Byham, Karie Willyerd, Jeanne Meister, Edward Betof, John Lockard, Steadman Harrison, Craig Chappelow, Cindy McCauley, Norm Smallwood, Jim Collins, Ellen Van Velsor, Holly Tompson, Gary Yukl, John Kotter, Elaine Biech, Editor, Len Goodstein, Juan T Lopez, Julie OMara, Dave Altman, John Verderese

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Featuring a who's who of leadership gurus, The ASTD Leadership Handbook is an exciting compilation of insights, ideas, and tools that will enable individuals, teams, and organizations to fully...

Real World Class

By Mark David Jones

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Chapter 12

By Mark David Jones, Bill Byham, Tacy M. Byham

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Lead With Your Customer

By Mark David Jones, J. Jeff Kober, Mark David Jones, J. Jeff Kober

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Your one-stop shop for world-class resultsThe most admired organizations in the world have the same basic resources that you have—offices, computers, pencils, pens, phones, Internet, people. The pr...

Lead With Your Customer

By Mark David Jones, Jeff Kober, J. Jeff Kober, Mark David Jones, J. Jeff Kober

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How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.