Micah Solomon Books

Your customer is the star
Your customer is the star

By Micah Solomon

Average: 0.00, 0 Ratings

Everything you need to know to transform your customer service experience and delight a new generation of customers. There are over 80 million strong in the U.S. alone, and they're unlike any custo...

Read More
The heart of hospitality
The heart of hospitality

By Micah Solomon

Average: 0.00, 0 Ratings

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with...

Read More

Related Articles from our Blog

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.

Read More