Michael D. Brown MBA Books

Fresh Customer Service: Treat The Employee As #1 And The Customer As #2 And You Will Get Customers For Life

By Michael D. Brown, Michael D. Brown MBA, MBA, Michael D. Brown

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It goes against all you were taught in business school and many of the books you've read and it's the key to turning customers into loyal customers. Not only will they faithfully return to you, the...

Fresh Customer Service: Executive Summary Audio Book

By Michael D. Brown MBA

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Fresh Customer Service: Audio Book

By Michael D. Brown MBA

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How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.