Val Gee Books
The Customer Service Training Tool Kit: 60 Activities For Delivering Super Service To Customers
By Jeff Gee, Val Gee, Gee, Val, Gee, Jeff
train Your Staff To Provide Great Customer Service In Every Situation! Now, With The Help Of These Fun, Motivational Training Activities, You Can Design And Deliver A State-of-the-art Customer Serv...
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OPEN-Question Selling: Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It
By Jeff Gee, Val Gee, Jeff Gee, Val Gee
Build stronger relationships with customers through the OPEN Questioning techniqueBy asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find...
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Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded
By Jeff Gee, Val Gee, Jeff Gee, Val Gee
Don't just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with dema...
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The Customer Service Training Tool Kit : 60 Training Activities For Customer Service Trainers
By Jeff Gee, Val Gee, Gee, Val, Gee, Jeff
train Your Staff To Provide Great Customer Service In Every Situation! Now, With The Help Of These Fun, Motivational Training Activities, You Can Design And Deliver A State-of-the-art Customer Serv...
Read More
Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded: SEVEN KEYS 2E
By Jeff Gee, Val Gee, Jeff Gee, Val Gee
Don't just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with dema...
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Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!
By Jeff Gee, Val Gee, Gee, Val, Gee, Jeff, Valerie Gee
1 online resource (xi, 147 pages) : Includes index Print version record
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Business Improv: Experiential Learning Exercises To Train Employees To Handle Every Situation With Success
By Val Gee, Sarah Gee, Val Gee And Sarah Gee
Workplace "drama" that's productive! The secret to business growth is right before your eyes—it's the creativity and innovation percolating in each one of your employees every minute of every day....
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Business Improv: Experiential Learning Exercises To Train Employees To Handle Every Situation With Success
By GEE, Val Gee, Sarah Gee, Val Gee And Sarah Gee
Workplace "drama" that's productive! The secret to business growth is right before your eyes—it's the creativity and innovation percolating in each one of your employees every minute of every day....
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