The Nature and Determinants of Customer Expectations of Service Working Paper Report No 91 113

The Nature and Determinants of Customer Expectations of Service Working Paper Report No 91 113 Login for the JSON version of this page.

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Title: The Nature and Determinants of Customer Expectations of Service Working Paper Report No 91 113
ISBN-10: 99928-47-95-6
ISBN-13: 978-99928-47-95-4
Author(s): Leonard L. Berry, A. Parasuraman, Valeria A. Zeithaml
Publisher: Marketing Science Inst
Published: 1991
Format: Paperback
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Pages: 354
Language: Login for language details.
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Description

Metadata

EAN: 9789992847954
ASIN: 9992847956
Prefix: 978
Group: 99928
Group Name: Georgia
Group Identifier: 978-99928
Registrant: 47
Publication: 95
Check Digit: 4
Formatted: 978-99928-47-95-4

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