Bernd Schmitt Books

Experiential Marketing
Experiential Marketing

By Bernd H. Schmitt

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CEM CUSTOMER EXPERIENCE MANAGEMENT
CEM CUSTOMER EXPERIENCE MANAGEMENT

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Happy customers everywhere
Happy customers everywhere

By Bernd Schmitt

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"The best customer for any business is a happy customer. He returns again and again, brings his friends and relatives, and his loyalty becomes a marketing platform of its own. But growing a loyal b...

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What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.

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