Ian Chaston Books
Customer-Focused Marketing
This practical text shows how closer internal and external customer relationships can be developed that will benefit the entire organization. Ian Chaston describes how this can be acheived through...
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Public sector management
By Ian Chaston
"Public Sector Management is a core textbook that provides a historical background to the emergence and development of the public sector. It offers an up-to-date and stimulating assessment of the c...
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Entrepreneurial Marketing: Successfully Challenging Market Convention
By Ian Chaston
The success of such individuals as Bill Gates, Richard Branson, Anita Roddick is based upon the simple principle of understanding how other organizations operate in the mark et - and then doing som...
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