Janelle Barlow Books

A Complaint is a Gift
A Complaint is a Gift

By Janelle Barlow

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The stress manager
The stress manager

By Janelle Barlow

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Emotional Value
Emotional Value

By Janelle Barlow, Dianna Maul

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Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog the...

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Smart Videoconferencing
Smart Videoconferencing

By Lewis Barlow, Janelle Barlow Peta Peter

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Smart Videoconferencing is the first book to show people how to participate effectively in videoconferences, rather than just how to set them up. The authors show that just like traditional meeting...

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Branded Customer Service
Branded Customer Service

By Paul Stewart, Janelle Barlow

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Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding t...

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A complaint is a gift
A complaint is a gift

By Janelle Barlow

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Una queja es un regalo
Una queja es un regalo

By Janelle Barlow

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Gestion Del Estres
Gestion Del Estres

By Janelle Barlow

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What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.

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