Julie Todaro Books

Mentoring A to Z
Mentoring A to Z

By Julie Todaro

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All employees of an organization need to be familiar with the vision,outcomes, and practice of mentoring as well as the application of mentorship policies and processes. Todaro covers classic mento...

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Emergency preparedness for libraries
Training Library Staff And Volunteers to Provide Extraordinary Customer Service
Training Library Staff And Volunteers to Provide Extraordinary Customer Service

By Julie Todaro, Mark L. Smith

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A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feed...

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Emergency preparedness for libraries
Emergency Preparedness for Libraries
Library Management for the Digital Age
Library s Role in Supporting Financial Literacy for Patrons
Library Management for the Digital Age
Library Management for the Digital Age
Library Management for the Digital Age A New Paradigm

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