Leonard A. Schlesinger Books

Quality of Work Life and the Supervisor

By Leonard A. Schlesinger

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Managing Behavior in Organizations: Text, Cases, Readings

By Leonard A. Schlesinger

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Quality of Worklife and the Supervisor

By Leonard A. Schlesinger

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Chronicles of Corporate Change

By Leonard A. Schlesinger, Thomas N. Clough, Diane Landau, Davis Dyer

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The Value Profit Chain

By Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett

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Publisher Description (unedited publisher data) James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship wi...

The Value Profit Chain

By Leonard A. Schlesinger, James L. Heskett, W. Earl Sasser Jr.

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What Great Service Leaders Know and Do

By Leonard A. Schlesinger, James L. Heskett W. Earl Sasser Jr.

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Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of success...

How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.