W.Earl Sasser Books

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of success...

Service Breakthroughs

By James L. Heskett

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Service Profit Chain

By Leonard A. Schlesinger, James L. Heskett, Sasser W. Earl Jr.

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Value Profit Chain

By Leonard A. Schlesinger, James L. Heskett, Sasser W. Earl Jr.

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The Service Profit Chain

By Leonard A. Schlesinger, W. Earl Sasser, James L. Heskett

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How to Convert ISBN-10 to ISBN-13 (and Vice Versa): A Complete Guide

If you’re in the world of books—whether as a publisher, librarian, bookseller, or avid collector—you’ve likely come across the terms ISBN-10 and ISBN-13. Understanding these formats and knowing how to convert between them is essential for maintaining consistency and compatibility in book records. In this post, we’ll cover everything you need to know about ISBN conversions, step by step.

What is an EAN and How Does it Relate to an ISBN?

If you’ve ever purchased a product online or in a store, you’ve likely come across a barcode. Behind these barcodes lies a standardized system that makes modern commerce possible. Two key codes often encountered are the EAN (European Article Number) and ISBN (International Standard Book Number). But what are they, how are they connected, and why are they so crucial? Let’s explore.