Nick Toman Books
The Effortless Experience
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong?  In the...
Read MoreThe Challenger Customer
By Nick Toman, Brent Adamson Matthew Dixon Pat Spenner
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more sur...
Read MoreThe Challenger Customer
By Nick Toman, Brent Adamson Matthew Dixon Pat Spenner
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more sur...
Read MoreThe Effortless Experience
By Rick DeLisi, Matthew Dixon Nick Toman
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong?  In the...
Read MoreThe Challenger Customer
By Nick Toman, Brent Adamson Matthew Dixon Pat Spenner
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more sur...
Read More