Patrick D. McCarthy Books

The Nordstrom Way
The Nordstrom Way
Nordstrom way
Nordstrom way

By Robert Spector

Average: 0.00, 0 Ratings

Coauthored by top Nordstrom salesman Patrick McCarthy and based on veteran journalist Robert Spector's exclusive, in-depth interviews with the Nordstrom family, senior executives, directors, and sa...

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Nordstrom Way
Nordstrom Way to Customer Service Excellence
The Nordstrom Way to Customer Service Excellence
The Nordstrom Way to Customer Service Excellence
Nordstrom Way to Customer Service Excellence
The Nordstrom way to customer service excellence
The Nordstrom way to customer service excellence

By Robert Spector

Average: 0.00, 0 Ratings

"Customer service best practices from the company that sets the standard. Virtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortun...

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Nordstrom Way to Customer Service Excellence

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