Shulver, Michael Books
Service Operations Management : Improving Service Delivery (Paperback)--By Robert Johnston [2012 Edition] ISBN: 9780273740483
By Clark Graham, Robert Johnston, Johnston, Robert, Graham Clark, Michael Shulver Robert Johnston, Shulver, Michael
"This international market-leading book provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors e...
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Service Operations Management EBook_o4
By Clark Graham, Robert Johnston, Johnston, Robert, Robert Johnston; Graham Clark, Shulver, Michael
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic pr...
Read More
Service Operations Management : Improving Service Delivery (Paperback)--By Robert Johnston [2012 Edition] ISBN: 9780273740483
By Clark Graham, Robert Johnston, Johnston, Robert, Shulver, Michael
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic pr...
Read More