An Introductory Overview Of ITIL V3

By Colin Rudd, John Windebank, Ashley Hanna, Stuart Rance, Ivor Macfarlane, Alison Cartlidge, Ивашко А.Г.

Учебное пособие. — Издательство Тюменского государственного университета. — 2008 г. — 237 с. Информационный менеджмент - словосочетание, которое в литературе имеет самые разнообразные и противореч...

ITIL V3 Foundation Handbook: Pocketbook From The Official Publisher Of ITIL

By John Windebank, Ashley Hanna, Simon Adams, John Sowerby, Stuart Rance, John A. Sowerby, OGC - Office Of Government Commerce, Alison Cartlidge

Release, Control And Validation Itil V3 Intermediate Capability Handbook

By Tricia Lewin, Stationery Office, Stuart Rance, Office Of Government Commerce

Release, Control And Validation

By Tricia Lewin, Paul Wigzel, Stuart Rance

Itil V3 Foundation Handbook: Pocketbook From The Official Publisher Of Itil

By John Windebank, Ashley Hanna, Stationery Office, Simon Adams, John Sowerby, Stuart Rance, Alison Cartlidge

ITIL Service Transition: 2011

By Cabinet Office., Stuart Rance

ITIL Service Transition PDF

By Great Britain. Cabinet Office., Colin Rudd, Shirley Lacy, Ashley Hanna, Stuart Rance, Great Britain: Cabinet Office

The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service stra...

ITIL Lifecycle Suite, 2011 Edition

By Great Britain, Randy A. Steinberg, Cabinet Office., Lou Hunnebeck, David Cannon, Vernon Lloyd, Stuart Rance

Key Element Guide Itil Service Transition: Aligned To The 2011 Editions

By Great Britain. Cabinet Office., ItSMF UK, Stuart Rance, Randy Steinberg, Great Britain: Cabinet Office

The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation'...

Key Element Guide ITIL Service Transition [Pack Of 10]

By Stuart Rance, Great Britain: Cabinet Office