K. Douglas Hoffman Books
Managing Services Marketing: Text And Readings
By John E. G Bateson, K. Douglas Hoffman, John E. G. Bateson
John E.g. Bateson. The Title Of The Textbook Reflects Its Orientation. It Is Concerned With The Management Problems Of Services Marketing Managers. The Concepts And Tools Developed In The Package G...
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Managing Services Marketing: Text And Readings
By John E. G Bateson, K. Douglas Hoffman, John E. G. Bateson
John E.g. Bateson. The Title Of The Textbook Reflects Its Orientation. It Is Concerned With The Management Problems Of Services Marketing Managers. The Concepts And Tools Developed In The Package G...
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Essentials Of Services Marketing: Concepts, Strategies And Cases
By K. Douglas Hoffman, John E.G. Bateson, Hoffman, K. Douglas, Bateson, John E.G.
The primary objective of [this book] is to provide instructional materials that not only introduce the student to the field of services marketing but also acquaint the student with specific custome...
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